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Privacy Policy

A legal disclaimer

Chippy’s Green Room (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our facility, use our services, or interact with us online or in person.

 

1. Information We Collect

 

We may collect the following types of information:

 

A. Information You Provide

  • Contact Details – such as your name, email address, phone number, and mailing address.

  • Booking & Payment Details – such as reservation information, payment card details, and billing address.

  • Membership or League Sign-Up Information – such as your name, email, and preferences.

  • Feedback & Communication – any information you provide in surveys, feedback forms, or during customer support interactions.

 

B. Information We Collect Automatically

  • Usage Data – details of your visits to our facility or website, including pages viewed, simulator usage data, and session length.

  • Device & Technical Data – your IP address, browser type, and operating system (for online interactions).

 

2. How We Use Your Information

We use your information to:

  • Process reservations and payments.

  • Communicate booking confirmations, updates, and promotions.

  • Provide and improve our services.

  • Organize leagues, tournaments, and events.

  • Ensure facility and online security.

  • Comply with legal obligations.

 

3. Sharing Your Information

We will never sell your personal information.
We may share your information only with:

  • Service Providers – such as payment processors or scheduling platforms.

  • Event Partners – if you sign up for co-hosted tournaments or promotions.

  • Legal Authorities – when required by law, court order, or to protect safety.

 

4. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, so please use caution when sharing personal details.

 

5. Data Retention

We keep your personal data only as long as needed to provide services, comply with laws, or resolve disputes. After that, your information will be securely deleted or anonymized.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you.

  • Request corrections or updates.

  • Request deletion of your data.

  • Opt out of marketing communications.

You can make these requests by contacting us at [Your Contact Email].

 

7. Cookies & Online Tracking

If our website uses cookies or analytics tools, they help us improve the user experience and understand visitor activity. You can adjust your browser settings to refuse cookies, but this may limit site functionality.

 

8. Third-Party Links

Our website or marketing materials may contain links to third-party sites. We are not responsible for their privacy practices.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Effective Date.”

 

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Chippy’s Green Room
204 S Main St, Tripoli, IA 50676
Tripoli, Iowa, 50676
(319) 407-0563
Chippysgreenroom@gmail.com

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